We implement strict data protection measures aligned with applicable laws and industry best practices to ensure a safe experience for everyone on our platform.

How We Protect You

• Data Confidentiality & Integrity: We strictly safeguard your personal information against unauthorized access.
   
• Phone Number Masking: Your personal contact number is kept hidden during communications on the platform.

  Important Security Tips

• Watch out for imposters: Attackers may pose as Gojek representatives to deceive you.
   
• Protect your credentials: Never share your passwords, OTP, or PIN with anyone. Gojek will never ask for your private access codes.

Reporting Suspicious Activity 

If you experience any issues or receive a suspicious request, report it immediately through Help Centre → How can I recognise and report scams or phishing attempts?

If you have any issues or receive a suspicious request, here's how you can reach us: On your Gojek app > Main Menu > Help Center > Safety & Emergency > How can I recognise and report scams or phishing attempts?