Fares and Charges

Help/driver/fares-and-charges /
I would like to request a cleaning fee.
I would like to request a cleaning fee.

If a customer has made a mess in your vehicle, we'll cover up to $120 of your cleaning costs. Please reach out to us at drivercare.sg@gojek.com or through Help Centre → I want to request for a cleaning fee and provide the following:

  • Clear photos of the mess
  • A photo of the cleaning receipt

Our team will review your request and get back to you as soon as possible.

 

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